Please ship all returns to the address below using the carrier of your choice:
1587 Larkin Williams Rd
Fenton, MO 63026
- Returned items must be in unused / unworn condition and in original box returned within 60 days of delivery.
- Items marked FINAL SALE cannot be exchanged or returned at any time.
- Simply return the current item for a full refund following the returns instructions and then place a new order for the correct style/size.
Refunds will be processed within 2 business days of receipt in our warehouse.
- Depending on the carrier utilized it typically takes 3-8 business days for a return shipment to reach our warehouse.
- Once our returns team processes your return it will automatically apply a refund (for any unworn merchandise) to your original method of payment.
- You will recieve an automated email notifying you when our team processes your return.
- Please note that depending on your credit card company, it may take up to 10 business days after your credit is applied for it to post to your account.
- *Items marked FINAL SALE cannot be exchanged or returned at any time.
Want to change an item you just ordered?
No worries, as long as you contact us by 12pm EST on the day an order is placed, we can still cancel the order before it ships.
(Phone: (636) 680-2750 | Email: service@LuccaLaneShoes.com)